om March 2-6, 2010!
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Date: Wed, 3 Feb 2010 23:13:18 +0100
From: Nils Leideck - ITSM
S
Martignier, Philippe wrote :
[...]
Am I the only one to have this request from agents???
Hello Philippe,
we don't have this problem, because we use a kind of read status like in
outlook :
- we defined a binding sort order for tickets
- the first ticket to read is the first ticket in the que
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Date: Wed, 3 Feb 2010 23:13:18 +0100
From: Nils Leideck - ITSM
Subject: Re: [otrs] Next a
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Message: 4
Date: Wed, 3 Feb 2010 23:13:18 +0100
From: Nils Leideck - ITSM
Subject: Re: [otrs] Next and previous item :
date?
James.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Martignier, Philippe
Sent: Thursday, 4 February 2010 2:11 AM
To: 'otrs@otrs.org'
Subject: [otrs] Next and previous item : ala Outlook
Hi
Here is a request from one of my agent.
She would l
Hi,
On 03.02.2010, at 16:10, Martignier, Philippe wrote:
> Here is a request from one of my agent.
> She would like to have two buttons when zooming on a ticket.
> One for going directly to the next ticket (ala Outlook, next item)
> One for going directly to the previous ticket (previous item)
>
Hi
Here is a request from one of my agent.
She would like to have two buttons when zooming on a ticket.
One for going directly to the next ticket (ala Outlook, next item)
One for going directly to the previous ticket (previous item)
These next and previous button in Outlook are represented by
