Re: [otrs] "No permission" when accessing ticket

2007-05-02 Thread Christian Schoepplein
Hi Spencer, On Fri, Apr 20, 2007 at 07:24:00PM +0100, Spencer Eccleston wrote: >We have recently installed OTRS v2.1.4 on a Solaris 10 x86 System and are >expericencing a problem when attempting to access a new ticket throught the web >interface. When an email is received by OTRS it successfully g

[otrs] "No permission" when accessing ticket

2007-04-20 Thread Spencer Eccleston
Hi, We have recently installed OTRS v2.1.4 on a Solaris 10 x86 System and are expericencing a problem when attempting to access a new ticket throught the web interface. When an email is received by OTRS it successfully generates and sends the "new notification ticket" email to all agents but the