Le 31/03/2010 16:30, Jonathan Clarke a écrit :
Hi,
I've set up some custom notifications in my OTRS system, specifically to
email an internal mailing list when one of my customers opens a new
ticket. The content of the notification is some attributes (priority,
service, etc) plus the body of the
Hi,
I've set up some custom notifications in my OTRS system, specifically to
email an internal mailing list when one of my customers opens a new
ticket. The content of the notification is some attributes (priority,
service, etc) plus the body of the new ticket.
However, these notification me
