Hi Marco, Alex and Markus,
Thank you very much for your answers :D the one that make it work was
from Marco, updating the customer_preferences table.
Thanks again from México.
Ser Iulián Armenta Legorreta
Área de Calidad Zentrum
Ext: 119
Marco Vannini escribió:
If you want to reset all of your account and you have access to the db
it's easy, first find who does not have your new theme with:
select * from customer_preferences where preferences_key like '%Theme%';
and then, if you want, you can do an update like
update customer_preferences set preferences_value = 'yourtheme' where
preferences_key = 'UserTheme' and preferences_value = 'themetobechanged';
MV
On Fri, Jan 8, 2010 at 8:28 AM, Axel Christ <a...@crossconsense.de
<mailto:a...@crossconsense.de>> wrote:
In OTRS every user can set his own favorite theme in the
preferences dialog. This will overwrite your default, I suppose.
So I guess if you create a new user now he will have the correct
theme.
Cheers,
Axel
------------------------------
Message: 5
Date: Thu, 07 Jan 2010 11:06:06 -0800
From: Ser Iulian Armenta Legorreta <sarmen...@zentrum.com.mx
<mailto:sarmen...@zentrum.com.mx>>
Subject: [otrs] OTRS 2.4 theming problem
To: "User questions and discussions about OTRS." <otrs@otrs.org
<mailto:otrs@otrs.org>>
Message-ID: <4b46309e.7080...@zentrum.com.mx
<mailto:4b46309e.7080...@zentrum.com.mx>>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Hi,
I created a new theme "newtheme" for OTRS I followed the
documentation,
I created new folder called "newtheme" with the new files in
/opt/otrs/Kernel/Output/HTML and I changed the default theme to
"newtheme" on sysconfig.
Now in the customer interface "customer.pl <http://customer.pl>"
it works fine but at the
moment you login as client automatically change to the standard theme.
Any ideas why or what I'm missing?
Thanks.
--
Ser Iuli?n Armenta Legorreta
?rea de Calidad Zentrum
Ext: 119
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