Hello,
i have the following selectors in all dashboad sections (reminder,
escaleted
Tickets in My Queues (0) Tickets in My Services (0) Tickets in My
Services (0) All tickets (3)
Why are "Tickets in My Services" here two times.
I don't need the "My Services" selector because no Services are
Hi All,
Is there any chance of customising the OTRS dashboard where I can view the
Tickets opened/closed by an agent.And also for the tickets escalated.
I would like to have a grahical display
Thanks
-
OTRS mailing list: otrs -
Has anyone written a “dashboard” function for
OTRS? Something that would have things like current open tickets, new tickets
for today, closed today, etc…?
Thank you,
Jason Loven
Manager
- Technical Services Department
Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02
