[otrs] OTRS and LDAP help

Hi All, I need your help very badly. Please help he & solve my problem.. It seems my configuratiopn ok for Integrating OTRS with OPenLDAp But i got the following error, Aug 6 20:04:24 tek OTRS-CGI-10[30120]: [Error][Kernel::System::Auth::LDAP::Auth][Line:248]: Search failed! base='cn=Manager,

Re: [otrs] OTRS and LDAP help

Your base value is an actual user account... base='cn=Manager,ou=People,ou=posixGroups,dc=tek,dc=virtual,dc=vps-host,dc=net' The base you use for searching would usually be an OU itself... e.g. "ou=People,ou=posixGroups,dc=tek,dc=virtual,dc=vps-host,dc=net" Steve Sivakumar ☺ wrote: Hi Al

[otrs] OTRS and LDAP help

Hi All, I need your help very badly. Please help he & solve my problem.. It seems my configuratiopn ok for Integrating OTRS with OPenLDAp But i got the following error, Aug 6 20:04:24 tek OTRS-CGI-10[30120]: [Error][Kernel::System::Auth::LDAP::Auth][Line:248]: Search failed! base='cn=Manager,