[otrs] OTRS install on CentOS 5.4 - OTRS user problems

2010-02-20 Thread Neil Grantham
Following the OTRS manual to do a manual install Chapter 3.2 Installation from Source Quote: "Because the modules of OTRS should not be executed with root rights, you should add a new user for OTRS as the next step. The home directory of this new user should be /opt/otrs. If your web server is no

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
Duh! groupadd nogroup ! From: Neil Grantham To: otrs@otrs.orgSent: Friday, 19 February, 2010 16:50:07Subject: Re: [otrs] OTRS install on CenTOS Linux box Well, I did a shell command egrep -i "^nogroup" /etc/group and nothing returns Using egrep -i "^*" /etc/group y

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
Sent: Friday, 19 February, 2010 15:13:48Subject: Re: [otrs] OTRS install on CenTOS Linux box ...or rather usermod: invalid numeric argument 'nogroup' From: Neil Grantham To: Markus Moj ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 15:08:25Subject: Re:

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
...or rather usermod: invalid numeric argument 'nogroup' From: Neil Grantham To: Markus Moj ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 15:08:25Subject: Re: [otrs] OTRS install on CenTOS Linux box It was suggested I use the source archive!  

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
'invalid numeric argument'   Neil From: Markus Moj To: Neil Grantham ; User questions and discussions about OTRS. Sent: Friday, 19 February, 2010 14:40:37Subject: Re: [otrs] OTRS install on CenTOS Linux box Hi,First of all, welcome to the linux world :)Second, why do you not use the *.r

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Sourabh Sarwate
Hi You have tmp folder in opt.. check this because as you said you downloaded the OTRS-2.4.7.tar.gz in /tmp (as Linux also having a default tmp folder ).so check the complete path of OTRS-2.4.7.tar.gz. and after going to that path try to extract the folder. Regards Sourabh Sarwate On Fri, Feb 1

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Markus Moj
5:34 Subject: [otrs] OTRS install on CenTOS Linux box Sent by:otrs-boun...@otrs

Re: [otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
Hmm, yes, answered my own question! Logged off and then in as root and it unpacked! Neil From: Neil Grantham To: OTRS Mailing list Sent: Friday, 19 February, 2010 14:33:43 Subject: [otrs] OTRS install on CenTOS Linux box Newbie to Linux question! I&#x

[otrs] OTRS install on CenTOS Linux box

2010-02-19 Thread Neil Grantham
Newbie to Linux question! I've downloaded and installed CentOS 5.4 on a 'PC' I have downloaded OTRS-2.4.7.tar.gz to /tmp I am logged in as root (well default admin user that I set up) I open Applications>Accessories>Terminal It has the prompt ad...@localhost I cd to /opt then run the command 'ta

Re: [otrs] OTRS install on CentOS

2006-01-15 Thread Nils Breunese (Lemonbit Internet)
David Vanderpoort wrote: Anyone using OTRS on CentOS with cPanel / WHM? We are about to install OTRS on one of our production servers running CentOS with cPanel. Wondering if there is a RPM or if someone perhaps has a punchlist / check list of issues to check prior to install or during in

[otrs] OTRS install on CentOS

2006-01-15 Thread David Vanderpoort
Anyone using OTRS on CentOS with cPanel / WHM?   We are about to install OTRS on one of our production servers running CentOS with cPanel.   Wondering if there is a RPM or if someone perhaps has a punchlist / check list of issues to check prior to install or during install.   Our intent is to offer

[otrs] OTRS Install on CentOS with cPanel

2006-01-13 Thread otrs-forum
Greetings all!   I am really sorry if this topic has been covered   I would love to hear some comments on OTRS install on CentOS with cPanel / WHM   We are getting ready to install OTRS on one of our production servers running the above.   Thank you very much in advance for your input!   Cheers