Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-20 Thread Denis Mazhar
Ok. Looks like problem isn't in file permissions but in users permissions. I've just commented this lines in /opt/otrs/Kernel/System/Web/InterfaceAgent.pm file: #if ( !$Param{AccessRo} && !$Param{AccessRw} || !$Param{AccessRo} && $Param{AccessRw} ) { #print $Self->{LayoutObject}->NoPermis

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-20 Thread Denis Mazhar
20.08.2010 02:21, Manuel Fernández Panzuela пишет: Sorry, chown command it's wrong, That's ok: chown -R otrs:apache /opt/otrs/var Still no changes :( Message: No Permission to use this frontend module! - OTRS mailing list: o

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-19 Thread Manuel Fernández Panzuela
Sorry, chown command it's wrong, That's ok: chown -R otrs:apache /opt/otrs/var Un saludo Manuel Fernández Panzuela 2010/8/19 Denis Mazhar > 19.08.2010 11:58, Manuel Fernández Panzuela пишет: > > You can try solve the problem with: >> chown root:apache otrs/var >> >> if problem it is not sol

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-19 Thread Denis Mazhar
19.08.2010 11:58, Manuel Fernández Panzuela пишет: You can try solve the problem with: chown root:apache otrs/var if problem it is not solved, try with: chmod -R 777 otrs/var I've tried both, but no success :( By the way, in apache config for otrs site I have such lines: DocumentRoot "/opt/

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-19 Thread Manuel Fernández Panzuela
You can try solve the problem with: chown root:apache otrs/var if problem it is not solved, try with: chmod -R 777 otrs/var Regards Manuel Fernández Panzuela 2010/8/16 Denis Mazhar > Assuming that you follow through with each and every step in UPGRADE >> appropriately, please run bin/SetPerm

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-16 Thread Denis Mazhar
Assuming that you follow through with each and every step in UPGRADE appropriately, please run bin/SetPermissions.pl from the toplevel of your OTRS install directory. Then, reset your webserver and try logging in again. I've tried bin/SetPermissions.pl and bin/SetPermissions.sh but no changes :(

Re: [otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-15 Thread Bryan Baldwin
On 08/14/2010 12:56 AM, Мажар Денис wrote: > Hi All. I've upgrade otrs from 2.2.5 to 2.4.7 through 2.3 version. But > now when I log in to web interface I can see only "No Permission to use > this frontend module!" message. What can I do with this? Assuming that you follow through with each and ev

[otrs] OTRS upgrade from 2.2.5 to 2.4.7

2010-08-13 Thread Мажар Денис
Hi All. I've upgrade otrs from 2.2.5 to 2.4.7 through 2.3 version. But now when I log in to web interface I can see only "No Permission to use this frontend module!" message. What can I do with this? - OTRS mailing list: otrs -