Re: [otrs] OTRS with Windows and PostMasterMailAccount

2008-03-20 Thread Shawn Beasley
Hi Ian, Hi, Another OTRS newbie looking for some advice. I'm evaluating OTRS on Windows for our tech support desk. Our support mail account is POP3S/IMAP on a remotely hosted exchange server and I understand that PostMasterMailAccount.pl will enable the use of this feature. The question is o

Re: [otrs] OTRS with Windows and PostMasterMailAccount

2008-03-19 Thread Ian Wells
Hello Aleem Thanks for your response and your offer of help. When I used PPM several of the required modules were not listed. I had the default ActiveState repository enabled. Can you tell me which repository(s) you were using for PPM? - Ian Hi Ian, I have OTRS with PosterMasterMailAccount ru

Re: [otrs] OTRS with Windows and PostMasterMailAccount

2008-03-18 Thread Aleem Mohamed
Hi Ian, I have OTRS with PosterMasterMailAccount running on a Windows 2k3 box without issues. I don't recall the exact modules you need but if memory serves me you just need to run PPM and find the Mail::IMAP and Mail:POP3 and a couple of other modules. If you run checkModules again you'll still g

Re: [otrs] OTRS with Windows and PostMasterMailAccount

2008-03-14 Thread Torsten Thau
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Ian, > Our support mail account is POP3S/IMAP on a remotely hosted exchange > server and I understand that PostMasterMailAccount.pl will enable the > use of this feature. > The question is once installed, the otrs.CheckModules script lists > severa

[otrs] OTRS with Windows and PostMasterMailAccount

2008-03-14 Thread Ian Wells
Hi, Another OTRS newbie looking for some advice. I'm evaluating OTRS on Windows for our tech support desk. Our support mail account is POP3S/IMAP on a remotely hosted exchange server and I understand that PostMasterMailAccount.pl will enable the use of this feature. The question is once installed