Re: [otrs] OpenLDAP and Agent UserSyncLDAPMap issues. Not feeling the love.

2008-06-13 Thread Jeff Davis
I tried the DN vs UID thing - nothing. I will attempt a fresh install. ugh. According to CPAN I have the latest net::ldap package. BTW, what part of the planet are you on? - either you're a night owl or you're in europe. Looks like a lot of the lists subscribers are 8+ hours different than

Re: [otrs] OpenLDAP and Agent UserSyncLDAPMap issues. Not feeling the love.

2008-06-12 Thread Christophe Flaviani
Sorry Jeff, Can't see what's wrong with your install. Possible clues could be the version of the Net::LDAP package you installed or the version of otrs. My implementation works fine (with the userLDAPSync), but with an AD backend. I had to replace the UID (which is not present in AD) by the DN. Ma

Re: [otrs] OpenLDAP and Agent UserSyncLDAPMap issues. Not feeling the love.

2008-06-12 Thread Jeff Davis
Hi Jeff, If you do an ldapsearch, does the attribute givenName exists? C. Yes. (BTW thanks for responding - I appreciate your willingness to give me a hand on this - I'm about at the end of my rope in identifying my configuration error). If you have additional ideas for testing/debuggi

Re: [otrs] OpenLDAP and Agent UserSyncLDAPMap issues. Not feeling the love.

2008-06-12 Thread Christophe Flaviani
Hi Jeff, If you do an ldapsearch, does the attribute givenName exists? C. On Wed, Jun 11, 2008 at 7:32 PM, Jeff Davis <[EMAIL PROTECTED]> wrote: > Well, I've gotten openldap auth to work but cannot get the UserSyncLDAPMap > to work. I've copied the code from Defaults.pm and configured for our

[otrs] OpenLDAP and Agent UserSyncLDAPMap issues. Not feeling the love.

2008-06-11 Thread Jeff Davis
Well, I've gotten openldap auth to work but cannot get the UserSyncLDAPMap to work. I've copied the code from Defaults.pm and configured for our ldap config. Have been working on this on and off for 3 days, and still no luck. The code in LDAP.pm that fails appears to be trying to pull attrib