On 14 Apr 2005, at 16:53, User questions and discussions about OTRS. wrote:
 I tried to use the POP filter mechanism like this:

 Match:
 Header1: Subject; Field: *snom190*
 Header2: Body; Field: *snom190*

This won't work. The match fields accept regular expressions, not wildcards. Try something like:


Header1: Subject; Field: .*snom190.*
Header2: Body; Field: .*snom190.*

But with this filter set, the pop is failing at all, so no mail is coming in,
but the log says something like:


 [EMAIL PROTECTED]:/opt/otrs > $HOME/bin/PostMasterPOP3.pl
 Message 1/5 ([EMAIL PROTECTED]@post.xxx.de)
 /(*media*server*)/: ?+*{} follows nothing in regexp
 at /opt/otrs/Kernel/System/PostMaster/Filter/MatchDBSource.pm line 67.

How can I achieve to match the filter to anything in i.e. the subject, if at
least snom190 is somewhere in it ?

This is what the above regex will match. (.* = zero or more of "any character")


Are the different header lines like an "OR" and the first line is tried first
and so on ?

I don't understand this question, but you can create an OR as follows:
Header1: Subject; Field: (some subject|someother subject|subject ending in a number[0-9]+$)


HTH
Greg


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