Re: [otrs] Personal Queue / What is it good for?

2004-02-16 Thread Robert L Mathews
At 2/16/04 3:30 PM, Martin Edenhofer <[EMAIL PROTECTED]> wrote: >*) "your queues" > >or > >*) "favourite queues" I think "your queues" better indicates that it's a set of queues that you have chosen. To me, "favourite queues" makes it sound like a setting that OTRS has decided for you, based

Re: [otrs] Personal Queue / What is it good for?

2004-02-16 Thread Martin Edenhofer
On Mon, Feb 16, 2004 at 12:21:09PM -0800, Robert L Mathews wrote: > >The personal queue is the queue of your 'favourite' queues. > >You can configure in the preferences area which real queues belong to your > >personal queue. > >If you want to get notified of new tickets arriving in a queue, it mus

Re: [otrs] Personal Queue / What is it good for?

2004-02-16 Thread Robert L Mathews
At 2/16/04 3:00 AM, "Brice Levy" <[EMAIL PROTECTED]> wrote: >The personal queue is the queue of your 'favourite' queues. >You can configure in the preferences area which real queues belong to your >personal queue. >If you want to get notified of new tickets arriving in a queue, it must >belong to

Re: [otrs] Personal Queue / What is it good for?

2004-02-16 Thread Brice Levy
al Message - From: "Andreas Bublitz" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, February 16, 2004 10:31 AM Subject: [otrs] Personal Queue / What is it good for? > Hey Folks, > > I am using OTRS for some month now, but I still don't know what the

[otrs] Personal Queue / What is it good for?

2004-02-16 Thread Andreas Bublitz
Hey Folks, I am using OTRS for some month now, but I still don't know what the Personal Queue really is? I never ever had a ticket in it. Thanks in Advance, Andi Bublitz ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otr