Hello!
The only thing I've seen is http://doc.otrs.org/1.3/en/html/state.html
But it seems that it doesn't make any difference based on the queue
selected...
Bye!
Victor.
On 22 Feb 2005 at 10:27, Anne-Mie Vandermeeren wrote:
>
> Hi all,
>
> We've been
Hi all,
We've been working very nicely with this great product for a few months
now, but I have another question
When I want to enter a new Phone Ticket, the next state is empty unless I
select a queue. At that moment it is filled out with the default state.
Is there a way to have different
