Is it possible to use a Postmaster Filter to match, and set, more than one
value? I am using a filter to match "Name:" in the body and grab any text to
the right with a regexp. I am then setting an OTRS-Header with the value of
the regexp by using [***].
Example:
Match
Header1: Body Value: Name: (.*)
Set
Header 1: X-OTRS-TicketValue1 Value: [***]
This works great for the one item. However, I need to match and set more than
one item. Is it possible to increment [***]? Or is there another method that
would achieve the same outcome?
We have a web form submitting tickets to our OTRS 2.2.4 installation. The form
submits a series of fields from the form in the body of an email, ie:
Name: Some Person
Address: Some Address
Phone: 123.123.1234
What I would like to do is match each of these fields, pull the text from the
right of each of these fields, then populate the freefields for the ticket such
as Name: value to X-OTRS-TicketValue1, Address: value to X-OTRS-TicketValue2,
Phone: value to X-OTRS-TicketValue3.
========================================================================
Jeff Hummel
========================================================================
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