oor
Sent: vrijdag 3 april 2009 17:02
To: otrs@otrs.org
Subject: [otrs] Problem connecting customer users to the right queue
Hia all,
I have a problem to place email wich I retrieve by a pop3 account into
OTRS.
I perfect receives and places them always in the RAW queue. I made also
groups
Have you specified which queue to recieve them in the POP3 connector?
2009/4/3 Evert Goor
> Hia all,
>
>
>
> I have a problem to place email wich I retrieve by a pop3 account into
> OTRS.
>
> I perfect receives and places them always in the RAW queue. I made also
> groups and connected customer
Hia all,
I have a problem to place email wich I retrieve by a pop3 account into
OTRS.
I perfect receives and places them always in the RAW queue. I made also
groups and connected customers -> groups -> queues .
In the pop3 connector i used sorting per e-mail address.
In what way I'm think
