I'm using OTRS 2.3.4 with ITSM 1.2.3, and having difficulty managing
our company services against customer users. I have organised the
company services into a logical hierarchy, but we manage a lot of
different services and after entering around 25% of our services, I've
already got about
You could use checkboxmate or checkfox, both are firefox add-ons that will
make your clicking tasks easier ;)
Leonardo Certuche
On Tue, May 19, 2009 at 2:52 AM, Richard Cross
wrote:
> I'm using OTRS 2.3.4 with ITSM 1.2.3, and having difficulty managing our
> company services against customer us
