Re: [otrs] Problem with Postmaster filters (?)

2012-11-28 Thread Muhammad El-Sergani
ain.com >>> >>> any...@split-sub-domain.topdomain.com >>> >>> ** ** >>> >>> The at sign may not be necessary to escape, but I read somewhere that >>> perl sometimes expects the @ to be seomthing else. >>> >>&g

Re: [otrs] Problem with Postmaster filters (?)

2012-11-28 Thread Gerald Young
>> >> /Sune T.**** >> >> ** ** >> >> >> >> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf >> Of *Muhammad El-Sergani >> *Sent:* 27. november 2012 15:20 >> *To:* User questions and discussions about

Re: [otrs] Problem with Postmaster filters (?)

2012-11-28 Thread Muhammad El-Sergani
] *On Behalf > Of *Muhammad El-Sergani > *Sent:* 27. november 2012 15:20 > *To:* User questions and discussions about OTRS. > *Subject:* [otrs] Problem with Postmaster filters (?) > > ** ** > > Hi all, > > ** ** > > I'm not sure if this is a bug or

Re: [otrs] Problem with Postmaster filters (?)

2012-11-27 Thread Sune T. Tougaard
where that perl sometimes expects the @ to be seomthing else. -- /Sune T. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Muhammad El-Sergani Sent: 27. november 2012 15:20 To: User questions and discussions about OTRS. Subject: [otrs] Problem with Postmaster filters (?

Re: [otrs] Problem with Postmaster filters (?)

2012-11-27 Thread Steven Carr
We use the following syntax for the From value: EMAILADDRESS:.*@full.domain.name Steve On 27 November 2012 14:21, Muhammad El-Sergani wrote: > Forgot to mention that we do not use Stop after match, is it needed here? > > > Thanks > //M > > > > On Tue, Nov 27, 2012 at 4:20 PM, Muhammad El-Serg

Re: [otrs] Problem with Postmaster filters (?)

2012-11-27 Thread Muhammad El-Sergani
Forgot to mention that we do not use *Stop after match*, is it needed here? Thanks //M On Tue, Nov 27, 2012 at 4:20 PM, Muhammad El-Sergani wrote: > Hi all, > > I'm not sure if this is a bug or misconfiguration. We're using OTRS 3.1.11 > and we noticed that emails are not dispatched to their

[otrs] Problem with Postmaster filters (?)

2012-11-27 Thread Muhammad El-Sergani
Hi all, I'm not sure if this is a bug or misconfiguration. We're using OTRS 3.1.11 and we noticed that emails are not dispatched to their right Queues using Postmaster filters. We're using IMAPs, Trusted account, Dispatching by select Queue (previously by To: field) and tried the following syntax