Thanks for your answer!
Martin Edenhofer wrote:
>
> Hi Patrick,
>
> > Summarizing this even further: A role model also for the customers
> > would make sense in our opinion.
>
> That sounds really good. :)
>
> It would be a lot of work. Patrick, it would be possible to implement
> this but it
Hi Patrick,
On Thu, Dec 04, 2003 at 11:15:57AM +0100, Patrick Hofmann wrote:
> [...]
> Topic 1 (company feature)
> ---
> The structure of a customer of ours looks like this:
>
> customer1 (company)
> supervisor (CIO/CSO, or similar)
> worker1/company1
> worker2/company1
> worker
Hi community
We are since a couple of days evaluating OTRS as a replacement for our
own Ticketing System. Up to now, we really like it, to us OTRS seems
to be the one candidate which we might use to get rid of our old
solution (KISS, programmed in a couple of days some years ago).
We spent quite
