Re: [otrs] Public FAQs in the customer interface but not the public interface

2009-05-22 Thread Torsten Thau
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Rodney McDuff schrieb: I have a whole bunch of hierachical FAQs that are visible in the customer interface; all of which are set to state public. In the public interface I see nought but a FAQ link on the left hand side and links to various

Re: [otrs] Public FAQs in the customer interface but not the public interface

2009-05-22 Thread Rodney McDuff
Hi Torsten Torsten Thau wrote: Rodney McDuff schrieb: I have a whole bunch of hierachical FAQs that are visible in the customer interface; all of which are set to state public. In the public interface I see nought but a FAQ link on the left hand side and links to various articles in the

[otrs] Public FAQs in the customer interface but not the public interface

2009-05-21 Thread Rodney McDuff
I have a whole bunch of hierachical FAQs that are visible in the customer interface; all of which are set to state public. In the public interface I see nought but a FAQ link on the left hand side and links to various articles in the right hand side. What am I doing wrong. OTRS 2.3.4, OTRS::ITSM