Re: [otrs] Public tickets?

2005-05-23 Thread Roberto Giana
Hi How about the "Message Of The Day" feature? There you can place messages, which will be shown on the login screen. http://doc.otrs.org/1.3/en/html/dtl-examles.html#AEN1315 Enable it with: # ShowMotd # (show message of the day in login screen) $Self->{ShowMotd} = 1; Regards Rob

Re: [otrs] Public tickets?

2005-05-23 Thread Jason Dixon
On May 23, 2005, at 7:31 AM, Carl Boberg wrote: Hi, Wondering if it is possible to have a special queue or something where I can handle network wide tickets which can be viewed on the customer interface without having to login? Example: Say I'm going to do maintenance on a switch or a centra

[otrs] Public tickets?

2005-05-23 Thread Carl Boberg
Hi, Wondering if it is possible to have a special queue or something where I can handle network wide tickets which can be viewed on the customer interface without having to login? Example: Say I'm going to do maintenance on a switch or a central server which might be of interest for any number