If you watch to the right side of the Service field when you select a queue in
the To field a circular arrow appears. To me this means there is code
somewhere looking for something to match with. I want to do the same thing as
you but have not found a way either. I am having my Unix admin inv
Yes, you can do it using ACL. Pls search list's archive.
Tomasz
> Hello,
> So, I still haven't figure out this one yet... So I'm assuming it is not
possible, but I thought I will ask again one more time...
Is it possible to limit the options under "Service" field when a user is
creating a tick
Hello,
So, I still haven't figure out this one yet... So I'm assuming it is not
possible, but I thought I will ask again one more time...
Is it possible to limit the options under "Service" field when a user is
creating a ticket based on what the user selected on the "To:" field?
For example, if
Hi again,
How can I establish a relationship between Queue and Services? I would
like customers to select a Queue on the "TO:" field when they are
creating a ticket and that the "Service" field be updated to show only
services handled by that particular Queue. For example:
To: Networking Team
Ser
