r 14, 2007 5:54 PM
Subject: [otrs] Queues and Companies
Just wondering, is it possible to display queues according to customer
companies? My queues are set up with the exact same names as the users'
companies. It would be great if when a user entered a ticket it
automatically went into the asso
Just wondering, is it possible to display queues according to customer
companies? My queues are set up with the exact same names as the users'
companies. It would be great if when a user entered a ticket it
automatically went into the associated queue.
I know a similar thing can be done with gro