Re: [otrs] Queues and Companies

2007-11-16 Thread Gabriele D'Andrea
r 14, 2007 5:54 PM Subject: [otrs] Queues and Companies Just wondering, is it possible to display queues according to customer companies? My queues are set up with the exact same names as the users' companies. It would be great if when a user entered a ticket it automatically went into the asso

[otrs] Queues and Companies

2007-11-14 Thread Baker, Greg
Just wondering, is it possible to display queues according to customer companies? My queues are set up with the exact same names as the users' companies. It would be great if when a user entered a ticket it automatically went into the associated queue. I know a similar thing can be done with gro