Thanks Atanas! This was a very useful post!!!! Cheers, d.
-----Messaggio originale----- Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Per conto di Atanas Karashenski Inviato: giovedì 14 agosto 2008 11.39 A: otrs@otrs.org Oggetto: Re: [otrs] report of time per agent // outside reporting Creation of specific reports is relatively easy if you decide to use OTRS framework for report generation. [bla bla bla] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/