[otrs] R: Re: default service/SLA

2010-02-17 Thread Marco Vannini
Sorry... i'm on phone... retrying ... i've cleared any other assignments and defined only the default Il giorno 17/feb/2010 23:20, "Leonardo Certuche" < leonardo.certu...@itcon-ltda.com> ha scritto: Hi, Do you also have hand picked services per-customer? If I remember well, when you have associa

[otrs] R: Re: default service/SLA

2010-02-17 Thread Marco Vannini
I've cleared any other Il giorno 17/feb/2010 23:20, "Leonardo Certuche" < leonardo.certu...@itcon-ltda.com> ha scritto: Hi, Do you also have hand picked services per-customer? If I remember well, when you have associated certain services to given customers, the Default Services list does not app