I had a small look into the Article.pm file and I think that the SendCustomerNotification() function don't call the notification routine to translate each OTRS_TICKET tag...
Do I have to report a bug or anyone knows the solution ?
Pour : otrs@otrs.org
De : Franck Lamas/bercy/usr/stp
Date : 21/09/2006 06:15PM
Objet : Tags not translatedHi all,my otrs site is in french, for exemple 'open' => 'ouvert', 'closed successful' => 'cloture réussie'. Everything is correct in the web interface (agent or customer) but when the system is sending mails containing <OTRS_TICKET_STATE>, the tag is not translated so that one part of the message is in french and ticket state stays in english !Any idea ?Thanks in advance to everyone
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