Hi, I emailed a few days ago about sending a receiving email within the system. I think I got it setup, but the emails come in and then go out 6 hours after. I am not getting notifications when a new one comes in. Is this normal? Do I need to change something in the config? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/