Re: [otrs] RPM repo (was: FW: OTRS 3.2 beta – statement from Manuel Hecht, Vice President Global Software Development)

2012-11-27 Thread Michiel Beijen
Hi David, Thanks for the suggestion - I appreciate your concern. Better packaging has been long on our wish list but the list is long and the amount of hours in a day is not. Anyway, to be able to pull this off the upgrade process for patch level updates should be fool proof and should not

Re: [otrs] RPM repo (was: FW: OTRS 3.2 beta – statement from Manuel Hecht, Vice President Global Software Development)

2012-11-27 Thread David Boyes
] On Behalf Of Michiel Beijen Sent: Tuesday, November 27, 2012 1:55 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] RPM repo (was: FW: OTRS 3.2 beta – statement from Manuel Hecht, Vice President Global Software Development) Hi David, Thanks for the suggestion - I