Hello,

Is there someone who can help me with this problem??

greetings, Rene


2007/8/30, DupliPrint, CD en DVD duplicatie <[EMAIL PROTECTED]>:
>
>  Hello,
>
> I've made some new queues  (for example 'hardware problems') and new
> groups ('intern users' and 'extern users')
>
> When I connect the queue  'hardware problems' to the group 'intern users'
> I don't get an emailnotification when a new ticket is created. If the
> ticketstate is changed, ticket is moved,..  I do get an emailnotification.
> If  I connect the queue  'hardware problems' to the standardgroup 'users'
> I do get an emailnotification when a new ticket is created...
>
> What have I done wrong, missing a parameter somewhere??
>
>
> Greetings, Rene Koning
>
>
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