Admin Interface,
but I am not
sure if that was too much...
- Original Message -
From: "Martin Edenhofer" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, July 31, 2003 11:27 PM
Subject: Re: [otrs] Replying to a ticket, quote after the signature
> Hi
Hi Florian, hi Chris,
On Thu, Jul 31, 2003 at 05:19:20PM -0400, Chris Salter wrote:
> I got this to work for my system by adding this entry to Config.pm:
>
> $Self->{ResponseFormat} = '$Data{"Salutation"}
>
> $Data{"StdResponse"}
>
> $Data{"Signature"}
>
> $Data{"OrigFrom"} $Text{"wrote"}:
ED] [mailto:[EMAIL PROTECTED] Behalf Of
Florian Gattung
Sent: July 31, 2003 4:57 PM
To: [EMAIL PROTECTED]
Subject: [otrs] Replying to a ticket, quote after the signature
Hi,
usually, when replying to a ticket, the order is:
address,
quote
default-answer-text
signature
as i usually want to ha
Hi,
usually, when replying to a ticket, the order is:
address,
quote
default-answer-text
signature
as i usually want to have the quote appear on the bottom of the mail, and
not after the address,
i have to copy/paste it everytime a ticket is answered.
is there a possibility to change that ord