Re: [otrs] Response BEFORE original message, not after

2006-10-02 Thread Marc Herms
> See the docs: http://doc.otrs.org/2.0/en/html/ > x7930.html#Ticket:Frontend::Agent::Ticket::ViewZoom > > Admin -> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewZoom ->   > Ticket::Frontend::ZoomExpandSort Hi Nils, thanks, but it wasn´t that. I figured it out, I had to change the

Re: [otrs] Response BEFORE original message, not after

2006-10-02 Thread Nils Breunese (Lemonbit Internet)
Marc Herms wrote: I had this issue already 2 years ago and configured OTRS in the correct way (for me), but then I had to install it new and now it´s gone. Now, when I reply to a message and choose a response, the response is AFTER the original message, but I would like to have it BEFORE!

[otrs] Response BEFORE original message, not after

2006-10-02 Thread Marc Herms
I had this issue already 2 years ago and configured OTRS in the correct way (for me), but then I had to install it new and now it´s gone. Now, when I reply to a message and choose a response, the response is AFTER the original message, but I would like to have it BEFORE! How can I change this?