Re: [otrs] SSO / Federated Identity

2015-10-05 Thread Bogdan Iosif
ris.phill...@canarie.ca | W: 613.943.5370 |GPG: 0x0380811D > LinkedIn: http://bit.ly/CPhillipsLinkedIn > > > > > > From: on behalf of Bogdan Iosif < > bogdan.io...@gmail.com> > Reply-To: "User questions and discussions about OTRS." > Date: Friday, Oct

Re: [otrs] SSO / Federated Identity

2015-10-02 Thread Chris Phillips
of Bogdan Iosif mailto:bogdan.io...@gmail.com>> Reply-To: "User questions and discussions about OTRS." mailto:otrs@otrs.org>> Date: Friday, October 2, 2015 at 8:16 AM To: "User questions and discussions about OTRS." mailto:otrs@otrs.org>> Subject: [otrs] SSO

[otrs] SSO / Federated Identity

2015-10-02 Thread Bogdan Iosif
Hi, I use v3.3 with the default db backend for customer login and need to integrate it with an in-house-built customer experience portal (view reports/bills/marketing materials/etc.). The customer should login only once (in the portal) and then seamlessly jump between the portal and OTRS. The OTR