ult ticket type for queue - OTRS 5
Ok Leonardo, thanks !
2016-06-02 10:32 GMT-03:00 Leonardo Certuche
:
Hello,
You can accomplish that using ACLs:
https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
On 2 June 2016 at 07:42, Willian Silva wrote:
Hi guys.
Can I set a defa
Ok Leonardo, thanks !
2016-06-02 10:32 GMT-03:00 Leonardo Certuche <
leonardo.certu...@itconsultores.com.co>:
> Hello,
>
> You can accomplish that using ACLs:
> https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
>
> On 2 June 2016 at 07:42, Willian Silva wrote:
>
>> Hi guy
Hello,
You can accomplish that using ACLs:
https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
On 2 June 2016 at 07:42, Willian Silva wrote:
> Hi guys.
>
> Can I set a default ticket type for a single queue in sysconfig ?
>
>
> Regards,
>
> Willian Silva.
>
> -
Hi guys.
Can I set a default ticket type for a single queue in sysconfig ?
Regards,
Willian Silva.
-
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