Hello, is in OTRS something like X-OTRS-TicketID? I'd like to search the Subject of e-mail and set appropriate TicketID.
Thanks, Peter
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs