Re: [otrs] Setting up OTRS to display image attachments

2006-12-05 Thread Michael Friedman
Alexander Scholler [EMAIL PROTECTED] says: >Michael Friedman schrieb: >> Most of our customers use Outlook and they tend to send us e-mails that >> include screen shots showing their problems. >> We want to manage this better using OTRS, but to do that we really need to >> displa

Re: [otrs] Setting up OTRS to display image attachments

2006-12-05 Thread Alexander Scholler
Hi Michael, Michael Friedman schrieb: Hello. We are setting up OTRS for managing our customer support. Most of our customers use Outlook and they tend to send us e-mails that include screen shots showing their problems. We want to manage this better using OTRS, but to do that we really nee

[otrs] Setting up OTRS to display image attachments

2006-12-02 Thread Michael Friedman
Hello. We are setting up OTRS for managing our customer support. Most of our customers use Outlook and they tend to send us e-mails that include screen shots showing their problems. We want to manage this better using OTRS, but to do that we really need to display the images inline inside an