В сообщении от Friday 26 September 2008 10:26:45 Salvador Santander Gutiérrez
написал(а):
> I dont´t know exactly the syntax of the templates
Like me, like many other people (i think :)
Because it's lack of documentation, and lack of developers in this list. It's
a pity.
> me, I mean, you may
Hello, Mike.
I dont´t know exactly the syntax of the templates, but you can do it like
me, I mean, you may search a screen that has the field you want to show,
view his template and search in the code of this template the piece where
the field has shown.
If you dont´t find it, tell me it and I tr
В сообщении от Thursday 25 September 2008 00:34:59 Salvador Santander
Gutiérrez написал(а):
> There's nothing in Sysconfig Frontend::Agent::Ticket::ViewQueue, but you
> can edit the template
> /Kernel/Output/html/Lite/AgentTicketQueue.dtl if you use the
> "Lite" queue view or
> /Kernel/Output/html
Hello, Jesus.
There's nothing in Sysconfig Frontend::Agent::Ticket::ViewQueue, but you can
edit the template /Kernel/Output/html/Lite/AgentTicketQueue.dtl if
you use the "Lite" queue view or
/Kernel/Output/html/Standard/AgentTicketQueue.dtl. You can see
it's easy to understand the template syntax.
Hello, Jesus.
There's nothing in Sysconfig Frontend::Agent::Ticket::ViewQueue, but you can
edit the template /Kernel/Output/html/Lite/AgentTicketQueue.dtl if
you use the "Lite" queue view or
/Kernel/Output/html/Standard/AgentTicketQueue.dtl. You can see if
easy to understand the template syntax.
Hi, list:
I'm wondering how/if it is possible to show ticket owner and ticket
responsible on the general queue view along with ticket state, priority,
service, etc.
I already had a look at Sysconfig Frontend::Agent::Ticket::ViewQueue to no
avail.
Any hint?
Cheers
_
