Re: [otrs] Stuck in Time Accounting

2010-01-12 Thread Gordon O'Brien
-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Timothy J. Deerinck Sent: 12 January 2010 05:49 To: User questions and discussions about OTRS. Subject: Re: [otrs] Stuck in Time Accounting To fix this from that page you are stuck on, do this: 1. Hit the delete link

Re: [otrs] Stuck in Time Accounting

2010-01-12 Thread Marco Vannini
:* 12 January 2010 05:49 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Stuck in Time Accounting To fix this from that page you are stuck on, do this: 1. Hit the delete link at the bottom right of the “Edit time record” page. 2. At the confirm delete

Re: [otrs] Stuck in Time Accounting

2010-01-12 Thread Gordon O'Brien
Doh! That makes sense! Thanks Marco From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Marco Vannini Sent: 12 January 2010 10:05 To: User questions and discussions about OTRS. Subject: Re: [otrs] Stuck in Time Accounting doesn't this thread solved the problems

Re: [otrs] Stuck in Time Accounting

2010-01-12 Thread Timothy J. Deerinck
and discussions about OTRS. Subject: Re: [otrs] Stuck in Time Accounting I have this problem too. Your suggestions below bring back the menu bar temporarily but clicking of for example the Tickets menu returns me back to the Time Accounting screen. This is obviously a huge bug. I can't even get into the admin

Re: [otrs] Stuck in Time Accounting

2010-01-12 Thread Timothy J. Deerinck
...@gmail.com] Sent: Tuesday, January 12, 2010 2:05 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Stuck in Time Accounting doesn't this thread solved the problems ? for me yes http://www.mail-archive.com/otrs@otrs.org/msg23689.html MV On Tue, Jan 12, 2010 at 11:01 AM, Gordon

[otrs] Stuck in Time Accounting

2010-01-11 Thread Morten Bøhmer
Hi all I am, for some reason, stuck in Time Accounting and cannot get any other page in OTRS. I have tried killing my session from other users, restarting the browser, clearing cookies, tried other computers and so on. But I always get back to the Time Accounting screen, without the menubar. I

Re: [otrs] Stuck in Time Accounting

2010-01-11 Thread Marco Vannini
You fall into the expiration date loop ... you have to insert all the past days before otrsta lets you use all the rest. There was a WA but I did not remember ... I'm searching. On Mon, Jan 11, 2010 at 2:05 PM, Morten Bøhmer mor...@adcopartner.nowrote: Hi all I am, for some reason, stuck

Re: [otrs] Stuck in Time Accounting

2010-01-11 Thread Marco Vannini
Try to look at this: http://www.mail-archive.com/otrs@otrs.org/msg23689.html MV On Mon, Jan 11, 2010 at 2:05 PM, Morten Bøhmer mor...@adcopartner.nowrote: Hi all I am, for some reason, stuck in Time Accounting and cannot get any other page in OTRS. I have tried killing my session

Re: [otrs] Stuck in Time Accounting

2010-01-11 Thread Timothy J. Deerinck
...@adcopartner.no] Sent: Monday, January 11, 2010 5:05 AM To: 'User questions and discussions about OTRS.' Subject: [otrs] Stuck in Time Accounting Hi all I am, for some reason, stuck in Time Accounting and cannot get any other page in OTRS. I have tried killing my session from other users, restarting