Since last weekend (23 march 2008) OTRS is suddenly slow in responding
but only while login in or composing answers. Composing notes and/or
switching queue views is very fast.
We use windows 2003 server + sp2 and OTRS 2.2.5 windows installer.
I have run tests on the LDAP (we use LDAP authentication) and this did
not show any delay whatsoever.
We use file system for attachements and a little script to remove all
file-1 and file-2 attachements to keep it neat and tidy.
Before last weekend everything worked like a charm. There are around
4000 tickets in the system.
I hope somebody could shine a light on what the problem might be.
Thanks!
Best regards,
Danny van Dorp
ICT Officer Helpdesk and System Management
SNV Netherlands Development Organisation
DISCLAIMER
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed. Any
views or opinions presented in this email are solely those of the author and do
not necessarily represent those of SNV. SNV accepts no liability for any damage
caused by any virus transmitted by this email.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
