Re: [otrs] Support Assessment Notices in OTRS Dashboard

2012-08-03 Thread Kaushal Shriyan
On Fri, Aug 3, 2012 at 8:07 PM, Steven Carr wrote: > So max_allowed_packet and query_cache_size are mysql variables, default > installs usually have query_cache turned off and aren't tuned at all. Ask > your DBA to configure/tune your MySQL server, if you are the DBA then Google > is your friend.

Re: [otrs] Support Assessment Notices in OTRS Dashboard

2012-08-03 Thread Steven Carr
So max_allowed_packet and query_cache_size are mysql variables, default installs usually have query_cache turned off and aren't tuned at all. Ask your DBA to configure/tune your MySQL server, if you are the DBA then Google is your friend. "Critical Change the password or invalidate the account 'ro

Re: [otrs] Support Assessment Notices in OTRS Dashboard

2012-08-03 Thread Gerald Young
max_allowed_packet setting is in your my.ini configuration of MySQL. query_cache_size, same root@localhost password within OTRS, Agents FQDN otrsexample see/search sysconfig within OTRS Edit Config Settings in Framework -> Core On Thu, Aug 2, 2012 at 10:21 PM, Kaushal Shriyan wrote: > Hi, > > I s

[otrs] Support Assessment Notices in OTRS Dashboard

2012-08-02 Thread Kaushal Shriyan
Hi, I see failure and critical notices in Support Assessment. do i need to run any script to fix it after attending the notices. Is there a way to make it reflect on the Support Assessment Dashboard? I have restarted OTRS and httpd and MySQL services. Any clue? Failed Check "max_allowed_packe