urvey. They won't get another one until that timeout expires.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Shue, Daniel G.
Sent: Wednesday, July 11, 2007 10:50 AM
To: otrs@otrs.org
Subject: [otrs] Survey for Public Anytime
How can I get the S
How can I get the Surveys out there for any one to take at any time. I would
like to include a link in the "Close" response that would take the user to OTRS
to take the survey if they wish. Also, we would like to be able to send out
annual surveys by email with a link back to OTRS. I have fou
