I inherited an OTRS 2.0.4 system on Debian and need to make some changes
in the Core::Sendmail module.
We are switching over to a new,separate email server and I want
everything to go through this new server. When I bring up the Sendmail
module, the options are listed and the first 3 options (SendmailModule,
SendmailModule::CMD, and SendmailModule::Host) are checked, but the
check is grayed out so I can't change it. There is also the "Reset"
icon, which had no effect when clicked.
I logged in using the admin account and tried again with no effect.
I tried modifying the config.pm file, but that didn't help. I'm guessing
I need to restart OTRS, but that presents another problem since there
doesn't seem to be an otrs listed in the /etc/init.d to restart. I could
restart the server, but that has to wait until the overnight.
I'm obviously missing something here and I'm sure it's fairly simple, so
any help would be much appreciated!
--
Darryl
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