Alessandro Ranellucci schrieb:
Is there a way to do a bulk action without locking tickets?
I mostly use it for moving spam messages into my "Junk" queue (where a
GenericAgent will remove them), and I don't like to have recent spam
messages automatically locked in my AgentMailbox view!
You could you
Is there a way to do a bulk action without locking tickets?
I mostly use it for moving spam messages into my "Junk" queue (where a
GenericAgent will remove them), and I don't like to have recent spam
messages automatically locked in my AgentMailbox view!
- Alessandro
__
