Hi,
With this, you can set how the time units are called. Per default, they are
called "work units". We prefer to have them called "minutes". With the
second parameter you can enforce that the agent has to enter a value on the
time field (although a 0 can be entered).
Regards,
Arthur
Hi,
can anyone explian to me the meaning of these options in sysconfig admin
area console?
Ticket::Frontend::TimeUnits:
default (wok units)
Ticket::Frontend::NeedAccountedTime: default
(no)
Thanks,
Alessandro d'Ambrosio
-
