Title: RE: [otrs] TicketHook Issue after upgrade to 2.0.1
I haven't heard about a list but from what I'm seeing a lot of things have simply been broken down into their component structures
TicketHook becomes Ticket::Hook
TicketNumberGenerator becomes Ticket::Numbe
Hey,
On Thursday 18 August 2005 15:46, West, Bradley G. wrote:
> The new format in 2.0.1 is
>
> $Self->{'Ticket::Hook'} = 'Your Ticket Hook String Here';
Is there a list that maps all or at least some of the old configuration
options to the new ones? Or at least a list of the new options?
UPG
Title: Message
The new format in 2.0.1 is
$Self->{'Ticket::Hook'} = 'Your
Ticket Hook String Here';
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul O'Neill -
ValistaSent: Thursday, August 18, 2005 9:40 AMTo:
otrs@otrs.orgSubject: [
Title: Message
Hi,
I upgraded
from 1.3 to 2.0.1, there were a couple of small database issues that I had to
fix but all seemed fine. However the one thing I cannot fix is the TicketHook.
Here is my setting in $OTRS_HOME/Kernel/Config.pm:
Self->{'TicketHook'} = 'Call ID#: ';
However all