RE: [otrs] TicketLock Timeout

2003-06-05 Thread Alex Mihicinac
Geez. :) Haven't thought about this at all!! :) Thanks! Best regards, Alex > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Martin Edenhofer > Sent: 4. junij 2003 18:11 > To: [EMAIL PROTECTED] > Subject: Re: [otrs] Ticket

Re: [otrs] TicketLock Timeout

2003-06-05 Thread Martin Edenhofer
Hi Alex, On Wed, May 28, 2003 at 08:18:24AM +0200, Alex Mihicinac wrote: > How this can happen? Ticket was unlocked even i have dontcounthours in > my Config.pm > > FollowUp 2003-05-27 18:07:06 > Lock Ticket 2003-05-27 18:07:06 > Unlock 2003-05-28 04:35:02 > > $Self->{Uncount

[otrs] TicketLock Timeout

2003-05-27 Thread Alex Mihicinac
Hi all, How this can happen? Ticket was unlocked even i have dontcounthours in my Config.pm FollowUp 2003-05-27 18:07:06 LockTicket 2003-05-27 18:07:06 Unlock 2003-05-28 04:35:02 $Self->{UncountedUnlockTime} = { Fri => [ 0,1,2,3,4,5,6,7,8,17,18,19,20,21,22,23 ],