Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-21 Thread Jefferson Davis
bump - Original Message - From: "Jefferson Davis" To: "User questions and discussions about OTRS." Sent: Friday, January 7, 2011 9:13:09 AM Subject: Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-07 Thread Jefferson Davis
o big!) MaxRequestsPerChild 400 - Original Message - From: "Jefferson Davis" To: "User questions and discussions about OTRS." Sent: Thursday, January 6, 2011 4:39:06 PM Subject: Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions a

Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-06 Thread Jefferson Davis
Sent: Wednesday, January 5, 2011 2:35:05 PM Subject: Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04 Hi Jefferson, > Getting the following error. > > Forbidden > > You don't have permission to access /otr

Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-06 Thread Jefferson Davis
about OTRS." Sent: Thursday, January 6, 2011 5:34:46 AM Subject: Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04 >>> On 05/01/2011 at 18:52, Jefferson Davis wrote: > Getting the following error. > > F

Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-06 Thread Mark Dissington
>>> On 05/01/2011 at 18:52, Jefferson Davis wrote: > Getting the following error. > > Forbidden > > > You don't have permission to access /otrs/index.pl on this server. > > > > > I have re-re-re-run the permissions script, still no love. Does anyone have > any ideas as to what I might b

Re: [otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-05 Thread Frank Thommen
Hi Jefferson, Getting the following error. Forbidden You don't have permission to access /otrs/index.pl on this server. I have re-re-re-run the permissions script, still no love. Does anyone have any ideas as to what I might be missing here? What are the error messages in the webserver

[otrs] Unable to edit automated responses, groups, roles, other admin functions after upgrading to ver 3.04

2011-01-05 Thread Jefferson Davis
Getting the following error. Forbidden You don't have permission to access /otrs/index.pl on this server. I have re-re-re-run the permissions script, still no love. Does anyone have any ideas as to what I might be missing here? -- Jefferson K Davis Technology and Information System