Re: [otrs] backup.pl password question

2010-10-21 Thread Adam Bator
I had a problem with the password as it had characters that messed up the script. I solved it by resounding the variable with quote marks but I might as well changed the password. W dniu 2010-10-21 20:19, Mark Novak pisze: Hello Everyone, I am trying to use the provided backup.pl

Re: [otrs] backup.pl password question

2010-10-21 Thread Leonardo Certuche
Hello, shot in the dark here: You could crypt your password using /opt/otrs/bin/CryptPassword.pl, paste it in your Config.pm and see if backup.pl works Leonardo Certuche www.itconsultores.com.co MedellĂ­n, Colombia On 21 October 2010 12:19, Mark Novak wrote: > Hello Everyone, > > I am trying

[otrs] backup.pl password question

2010-10-21 Thread Mark Novak
Hello Everyone, I am trying to use the provided backup.pl script to backup up my OTRS installation on Ubuntu Linux. The first part of the script works fine, but I get an error during the database dump: Dump MySQL rdbms ... mysqldump: Got error: 1045: Access denied for user 'otrs'@'localhost' (us