subject:"\[otrs\] cant see closed tickets"

Re: [otrs] cant see closed tickets

2005-03-09 Thread Stefan Rother

Hi Mr. Zwecker, when a ticket is closed it seems to disapear, but me and my collegues need to see all old tickets too. You see closed Tickets only in the OTRS search. I hope I can help you with this answer! :) Mit freundlichen Grüßen, / with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH

[otrs] cant see closed tickets

2005-03-09 Thread Christophe Zwecker

hi, when a ticket is closed it seems to disapear, but me and my collegues need to see all old tickets too. how can I setup this? thx alot for any hints. Chris -- Christophe Zwecker mail: [EMAIL PROTECTED] Hamburg, Germanyfon: +49 179 3994867 http://www.