Re: [otrs] change subject of ticket

I wrote: Is it possible to change the Subject of a ticket via the webinterface? Does anybody know wether this is possible or not? (or should I just edit them in the OTRS database?) Thanks in advance, Pim Rupert Lemonbit Internet PGP.sig Description: This is a digitally signed message par

[otrs] change subject of ticket

Hi folks, Is it possible to change the Subject of a ticket via the webinterface? Some of our clients just don't seem to know the netiquettes :-) -- kind regards, Pim Rupert Lemonbit Internet PGP.sig Description: This is a digitally signed message part