Hello,
In my otrs 1.3.1 I have utf-8 as default charset
($Self->{DefaultCharset} = 'utf-8';). When I send e-mail in utf-8 to
otrs everything is all right.
When otrs sends notification about owner change via e-mail, it send the
note with iso-8859-1.
As I wrote the note text in utf-8 (via otrs agent admin interface), it
includes the utf-8 text into the message.
How canI configure otrs to use default charset when sending email?
Here's what otrs sent to me:
Date: Fri, 5 Nov 2004 15:24:49 +0100
Content-Type: text/plain; charset="iso-8859-1"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
MIME-Version: 1.0
X-Powered-BY: OTRS - Open Ticket Request System (http://otrs.org/)
X-Mailer: OTRS Mail Service (1.19)
Message-Id: <[EMAIL PROTECTED]>
Subject: [Jegy#: 2004110542000018] =?ISO-8859-1?Q?=DAj?= tulajdonos
"=?ISO-8859-1?Q?Kriszti=E1n?="!
Precedence: bulk
X-Loop: bulk
To: =?ISO-8859-1?Q?Czak=F3?= =?ISO-8859-1?Q?Kriszti=E1n?=
<[EMAIL PROTECTED]>
From: =?ISO-8859-1?Q?Pil=E1tus?=-Comp Kft.Support
<[EMAIL PROTECTED]>
*** EZ CSAK EGY JEGYZET ***
A(z) "2004110542000018" sz??m?? jegy ??j tulajdonosa
"Czak?? Kriszti??n".
http://otrs.pilatuscomp.hu/otrs/index.pl?Action=CustomerZoom&TicketID=27
??dv??zlettel,
az OTRS ??rtes??t?? rendszer
*** EZ CSAK EGY JEGYZET ***
Regards,
Slapic
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