Re: [otrs] customer interface -ticket owner

2008-12-25 Thread sol sol
anyone? 2008/12/22 sol sol > hi, > in the customer interface there is the field ówner´ for the ticket. > Standard it show the username of the owner, (f.e . : ab) > where can i find the settings to change this to the first and/or last name > of the owner? (f.e. aaa ) > > I really cant fi

[otrs] customer interface -ticket owner

2008-12-22 Thread sol sol
hi, in the customer interface there is the field ówner´ for the ticket. Standard it show the username of the owner, (f.e . : ab) where can i find the settings to change this to the first and/or last name of the owner? (f.e. aaa ) I really cant find it , and it would be stupid to change al